Privacy Policy

Last updated: October 6, 2026

The Tint & Detail Clinic (“The Tint & Detail Clinic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.thetintanddetailclinic.com, request an estimate, submit an advertising lead form, schedule a service, communicate with us, or otherwise interact with our business.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Your name, email address, telephone number, and mailing address.

  • Information about your vehicle, including its year, make, model, condition, and requested services.

  • Appointment requests, service history, estimates, invoices, payments, warranties, and customer-support communications.

  • Photographs or videos of your vehicle that you provide or that we take in connection with an estimate or service.

  • Information submitted through our website, booking platform, Facebook, Instagram, Meta Instant Forms, text messages, email, telephone calls, or other communication channels.

  • Website and device information, such as your IP address, browser type, device type, referring page, pages visited, approximate location, and interactions with our website or advertisements.

  • Any other information you voluntarily provide to us.

Please do not submit Social Security numbers, financial-account credentials, medical information, or other sensitive personal information through our contact or advertising forms.

2. How We Collect Information

We may collect personal information:

  • Directly from you when you contact us, request an estimate, complete a form, schedule an appointment, make a payment, or receive a service.

  • Through advertising platforms, including Facebook and Instagram, when you submit a Meta Instant Form or respond to one of our advertisements.

  • Automatically through cookies, pixels, analytics tools, and similar technologies when you visit our website.

  • From service providers that help us operate our website, scheduling, payment, advertising, analytics, or customer-management systems.

  • From publicly available sources or referral partners when permitted by law.

Information submitted through Facebook or Instagram is also processed by Meta according to Meta’s own privacy policies and settings.

3. How We Use Information

We may use personal information to:

  • Respond to inquiries and estimate requests.

  • Recommend services, products, or vehicle-protection options.

  • Provide pricing and appointment availability.

  • Schedule, perform, and follow up on services.

  • Send appointment confirmations, reminders, aftercare information, and customer-support communications.

  • Process payments, deposits, refunds, warranties, and business records.

  • Communicate with you by telephone, text message, or email.

  • Maintain customer relationships and service histories.

  • Personalize and improve our website, advertising, and services.

  • Measure the effectiveness of our advertising campaigns.

  • Prevent fraud, protect our business, and maintain the security of our systems.

  • Comply with legal, tax, accounting, warranty, and regulatory obligations.

  • Carry out other purposes disclosed when information is collected or with your consent.

4. Telephone Calls, Text Messages, and Email

If you provide your telephone number or email address, we may use it to respond to your request, provide an estimate, discuss services, assist with scheduling, and send appointment-related communications.

Where required by law, we will obtain appropriate consent before sending marketing text messages or promotional emails. Consent to receive marketing messages is not a condition of purchasing a service. Message and data rates may apply.

You may opt out of promotional text messages by replying STOP. You may opt out of promotional emails by using the unsubscribe link in the email or contacting us. Opting out of promotional communications will not prevent us from sending necessary transactional messages about an existing estimate, appointment, payment, warranty, or service.

We do not sell or share text-message opt-in consent or telephone numbers with third parties for their independent marketing purposes.

5. Cookies, Analytics, and Advertising

Our website and service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website activity, measure advertising performance, and present relevant advertisements.

These technologies may collect information about your browser, device, IP address, approximate location, website activity, and interactions with our advertisements. We may use services supplied by companies such as Meta, Google, our website provider, and other advertising or analytics providers.

You can manage cookies through your browser settings. Blocking certain cookies may affect the operation of some website features. Where required by applicable law, we will also honor recognized browser-based opt-out signals, such as Global Privacy Control.

6. How We Disclose Information

We may disclose personal information to:

  • Employees and authorized representatives who need the information to assist you.

  • Website-hosting, scheduling, customer-management, payment-processing, communications, analytics, and advertising providers.

  • Product manufacturers, warranty administrators, or service partners when needed to register or administer a product or warranty.

  • Professional advisers, such as accountants, insurers, consultants, and attorneys.

  • Government agencies, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or property.

  • A buyer, successor, or other party involved in a merger, sale, financing, reorganization, or transfer of all or part of our business.

We do not sell personal information for money. However, our use of advertising cookies or pixels may be considered “sharing,” a “sale,” or processing for targeted advertising under certain state privacy laws. Subject to applicable law, you may request to opt out of that processing by contacting us using the information below.

Our service providers may use personal information only as permitted by their agreements with us and applicable law.

7. Payment Information

Payments and deposits may be handled by third-party payment processors. We generally do not receive or retain complete payment-card numbers. Payment processors handle that information under their own privacy policies and security practices.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on:

  • The duration of our customer relationship.

  • The need to provide services, customer support, aftercare, or warranty assistance.

  • Legal, accounting, tax, insurance, and recordkeeping requirements.

  • Fraud prevention, dispute resolution, and the protection of our legal rights.

  • Whether you have requested deletion, subject to applicable exceptions.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Confirm whether we process your personal information.

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information.

  • Obtain a portable copy of certain information.

  • Opt out of targeted advertising, the sale of personal information, or certain forms of profiling.

  • Withdraw consent where processing is based on consent.

  • Appeal a decision concerning a privacy request.

  • Exercise your rights without receiving unlawful discriminatory treatment.

To submit a privacy request or appeal a decision, email Dan@thetintanddetailclinic.com with the subject line Privacy Request. You may also contact us by telephone or mail using the information below.

We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law. We will respond within the period required by applicable law.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, booking tools, payment services, social-media platforms, or other services that we do not control. Their information practices are governed by their own privacy policies. We encourage you to review those policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our practices, services, or legal obligations change. The revised policy will be posted on this page with an updated “Last updated” date.

If required by applicable law, we will provide additional notice before making a material change to how we use previously collected personal information.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, contact:

The Tint & Detail Clinic
3800 West River Parkway NW, Suite B
Rochester, Minnesota 55901

Email: Dan@thetintanddetailclinic.com
Telephone: 507-261-9841
Website: www.thetintanddetailclinic.com